Protecting your personal data is our top priority at 12bag. We are fully transparent about what data we collect, how we use it, and how we keep it secure — all explained here.
12bag.net ("12bag", "we", "us") is an online gaming platform that provides users with a safe and trusted gaming environment. This Privacy Policy ("Policy") explains what personal data we collect from users of our platform ("you", "user"), how we use it, and how we keep it secure.
By visiting 12bag.net or using our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.
This privacy policy of ours Terms and ConditionsThis document must be read together with the other. Both documents together give you a complete picture of how 12bag manages your data.
12bag collects several types of information. A breakdown by category is provided below:
| Data type | Detailed Examples | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | KYC verification, age confirmation |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Information | BKash/Nagad number, transaction history | Deposit & withdrawal processing |
| Technical information | IP address, device model, browser information | Security, fraud prevention |
| Usage Data | Game history, session duration, bet amounts | Service improvement, responsible gaming monitoring |
| Location Data | Country, city (general) | Enforcing Geographic Restrictions |
We never collect unnecessary data. Every piece of information we collect has a specific purpose, and once that purpose is fulfilled, the data is securely deleted.
12bag collects your information through the following methods:
The information we collect is used for the following purposes:
We use your data solely for the purposes described above. Your consent will always be obtained before your data is used for any other purpose.
12bag never sells your personal data. However, certain information may be shared in the limited circumstances outlined below:
We have strict data processing agreements with all third parties, and they may only use your information for the specified purposes.
12bag uses cookies and similar technologies to improve platform performance and personalize your experience. The cookies we use include:
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.
12bag does not retain your data longer than necessary. Standard retention periods are listed below:
Once the designated retention period ends, data is securely deleted or anonymized so you can no longer be identified in any way.
As a 12bag user, you have the following rights regarding your data:
You have the right to view and obtain a copy of the data we hold about you.
You can request corrections if your personal data is inaccurate or incomplete.
In certain circumstances (the "right to be forgotten"), you may request the deletion of your data, though some information may need to be retained due to legal obligations.
You may request that the use of your data be restricted, though this may limit access to certain services.
You have the right to receive your data in a structured, machine-readable format.
You may object to marketing communications or profiling at any time.
To exercise these rights, contact our support team. We typically respond to your request within 30 days.
12bag uses industry-leading security measures to protect your personal data:
In the event of a data security breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible.
12bag strictly prohibits providing services to anyone under 18. Measures we take include:
If we discover that a minor is using our platform, the account will be immediately closed and all associated data will be deleted.
12bag may update this Privacy Policy from time to time. When changes are made:
To view a previous version of our privacy policy, please contact our support team.
For any questions, requests, or complaints regarding our privacy policy, please get in touch with us:
For formal data protection complaints, you may also approach the relevant regulatory authority.
The Core Pillars of Our Privacy Protection
Every transaction and data transfer is secured with 256-bit TLS encryption. Bank-grade security means your information is always encrypted.
Every account goes through identity verification. This secures not just your account, but the platform as a whole — making it essential for preventing fraud and identity theft.
Our systems are regularly reviewed by independent security experts. We maintain the highest standards in penetration testing and vulnerability assessments.
We only collect what is necessary. No unnecessary data is retained, and all information is securely deleted after the defined retention period.
You have the right to know how your data is being used at all times. We follow no hidden data practices and are fully transparent about everything.
You have full rights to view, correct, delete, or port your data. You can opt out of marketing communications at any time, hassle-free.
Most frequently asked questions about privacy
Your personal data is completely safe at 12bag. Our strict Privacy Policy ensures your data remains under your control at all times. Open an account today and enjoy secure gaming.
By registering, you agree to our privacy policy and terms & conditions.